Support

PC support

Start with the published flatscreen requirements, then separate launch, controller and VR issues. The studio’s 3 June 2025 update addressed DLSS activation; a 13 June hotfix addressed missing low-setting fog. We could not verify an in-game HDR toggle.

Documentation research, not a troubleshooting session. Official requirements and dated patch notes are separated from community suggestions. This site did not reproduce the crashes or test the fixes.

Start here

Valve marks Steam Deck Playable with a small-text warning, not Verified. For an unresolved crash, include your store, build, OS, CPU/GPU, driver version, VR runtime if used, and reproduction steps when contacting [email protected]. Do not send passwords or purchase credentials. This fan site is not the publisher’s support inbox.

A clay lantern figure with a flame stands under a moon, facing a snowy mountain
Official Steam screenshot. © MoonHood / Fast Travel Games.
A clay creature in a crooked village street with red windows
Official Steam screenshot. © MoonHood / Fast Travel Games.

Questions

Who do I email for a refund or a crash?

The publisher lists [email protected]. Store refunds still go through Steam, GOG or the console store.

Is there an HDR setting?

No confirmed in-game HDR toggle. Do not follow a guide that invents one.

Does the Quadro P2000 work?

It is not the listed minimum. The listed GPU is a GTX 1070. Do not assume a Quadro is supported.

Keep going

Sources checked 23 October 2026